What 'custom' really means for a reservation system
Most 'custom' quotes cover things that are actually standard: multi-vehicle-class booking, corporate accounts, airport meet-and-greet, recurring school runs, chauffeur hourly bookings. All of these are included in the $8,500 enterprise package. True custom work is: proprietary hardware integration, NEMT billing to insurance, airport-authority APIs (LAX FlyAway, Heathrow HEX), legacy accounting-system sync, or multi-tenant reseller portals with per-tenant branding.