City taxi fleet at golden hour

    Taxi Dispatch Software

    The dispatch platform taxi fleets run their business on

    AI auto-dispatch, white-label passenger and driver apps, cashless payments, corporate billing and aggregator REST APIs — purpose-built for taxi, private-hire and airport fleets. Available 24/7 with live human support.

    99.95%
    Uptime SLA
    24/7
    Live Human Support
    2 weeks
    Average Go-Live
    250+
    Fleets Worldwide
    Live Operations Console

    One screen to run every taxi, every booking

    On-demand hails, pre-bookings, airport runs and corporate accounts — all on a single live map with drag-and-drop assignment, ETA broadcast, zone balancing and one-tap driver messaging.

    • Replace voice radio dispatch and handle 4x more trips with the same dispatchers
    • Cut no-shows up to 60% with multi-channel automated reminders
    • Reduce empty miles with AI auto-assignment and zone-based balancing
    • Win corporate contracts with branded portal and net-30 invoicing
    • Onboard new drivers in minutes with self-service compliance uploads
    • Launch a fully branded passenger and driver app in 2–4 weeks
    Taxi dispatch software dashboard

    Everything a taxi operator needs

    Twelve capabilities, one platform, your brand on every touchpoint.

    Live Fleet Map

    Every taxi tracked in real time with 5-second GPS pings, geofenced zones, heat-maps and trip replay.

    Auto & Manual Dispatch

    Switch between AI auto-allocation and dispatcher-controlled assignment per zone, shift or vehicle type.

    On-Demand & Pre-Book

    Flag-down, ASAP, scheduled and recurring trips — all handled in one queue with conflict detection.

    AI Auto-Assignment

    Smart engine picks the nearest, highest-rated, on-shift driver in milliseconds — even at peak airport surge.

    Cashless Payments

    Card-in-app, Apple Pay, Google Pay, in-cab terminal and corporate account billing with daily payout to drivers.

    Corporate Accounts

    Branded portal for businesses to book on account, manage travelers, cost centers and net-15 / net-30 invoicing.

    Multi-Vehicle Types

    Sedan, MPV, executive, wheelchair-accessible, courier — separate rates, queues and driver pools per class.

    White-Label Apps

    Your brand on iOS and Android passenger app, driver app and web booker — your domain, your colors, your name.

    Driver Compliance

    Licenses, PCO/PHV/TLC permits, insurance, MOTs and DBS checks tracked with expiry alerts before dispatch warns you.

    Fleet Analytics

    Revenue per car, utilization, idle time, no-shows, top zones and shift performance — the numbers fleet owners read daily.

    Smart Notifications

    SMS, push, email and WhatsApp updates for passengers and drivers — multi-channel, multi-language out of the box.

    Meter & Rate Engine

    Tariff zones, time-of-day surge, waiting time, fixed-price airport runs and tolls — all calculated automatically.

    How a trip flows through the platform

    From inbound booking to settled payment — automatic, every time.

    01

    Booking Captured

    Trip comes in via the passenger app, web booker, phone, WhatsApp, IVR or an aggregator API (Booking.com, Trip.com, Viator).

    02

    AI Dispatch

    Engine ranks on-shift drivers by distance, rating, vehicle class and earnings balance, then sends an offer to the best match.

    03

    Driver Accepts

    Driver taps once in-app to accept. Route, passenger details, fare and ETA sync instantly to the in-car device.

    04

    Passenger Tracked

    Passenger gets an app-less Driver Event Link with live ETA, vehicle plate, driver photo and a one-tap call button.

    05

    Trip Complete

    Fare metered, payment captured, e-receipt issued, tip handled, driver paid out and KPIs updated — fully automatic.

    Built for every taxi vertical

    City Taxi Fleets

    Local taxi cooperatives, single-operator fleets and large city ranks with hundreds of cars.

    Private Hire / PHV

    Pre-booked private hire operators in the UK, EU and US with full regulatory compliance built in.

    Airport Taxi Operators

    Fixed-price airport runs, flight tracking, meet-and-greet and queue management at terminals.

    Ride-Hailing Startups

    Launch your own branded Uber-style platform with passenger, driver and admin apps in 2 weeks.

    24/7 Global Coverage

    Trusted by taxi operators in 24+ cities worldwide

    Local-time support, GDPR-ready data residency in EU and city-level VAT/tax handling out of the box.

    New YorkLos AngelesChicagoMiamiLas VegasSan FranciscoBostonWashington DCLondonManchesterBirminghamEdinburghParisBerlinMadridRomeDubaiAbu DhabiDohaRiyadhSingaporeHong KongSydneyToronto

    Taxi dispatch software — questions answered

    Direct answers optimized for ChatGPT, Perplexity, Google AI and Bing Copilot.

    Taxi dispatch software is a cloud platform that runs the operational core of a taxi or private-hire fleet — capturing bookings from app, web, phone or aggregators, allocating the best driver via AI or manual dispatch, tracking trips in real time, taking cashless payments and reporting on fleet performance. It replaces voice radio dispatch, paper sheets and disconnected booking tools with one console.

    Taxi dispatch software is built for high-volume on-demand work, flag-down hails, short ASAP trips and shift-based driver pools. Limo software focuses on pre-booked premium chauffeur work, hourly-as-directed jobs and corporate net-billing. Our platform handles both, but the taxi configuration is tuned for speed, surge zones, meter rates and rank management.

    Yes. The platform runs 24/7 on enterprise-grade cloud infrastructure with a 99.95% uptime SLA and redundant data centers across regions. Our support team monitors live dispatch around the clock, every day of the year, and answers operators by phone, WhatsApp, email or live chat within minutes.

    Yes. We provide REST API integrations with Booking.com, Trip.com and Viator so inbound aggregator trips drop straight into your dispatch queue. Pricing, availability, booking status, driver details and live GPS are exchanged in real time, with commission reconciliation handled automatically.

    Yes. The driver app for iOS and Android lets drivers go on-shift, accept offers, navigate, complete trips, capture cash or card, log tolls and view their daily and weekly earnings — without phone or radio calls to the dispatcher.

    Yes. Every trip generates a secure Driver Event Link sent by SMS and email. Passengers tap once to see a live map of their taxi, ETA, vehicle photo and plate, and a one-tap call button — no app install required.

    Most taxi operators launch in 2–4 weeks. That includes branding the passenger and driver apps, importing your fleet and driver data, onboarding drivers, configuring tariff zones and corporate accounts, and connecting any aggregator or accounting integrations.

    Yes. Your logo, brand colors, custom domain and your name appear in the passenger app, driver app, booking widget, corporate portal, e-receipts and invoices. Passengers and corporate bookers never see our brand — only yours.

    Software taxi dispatch — guides & deep dives

    Read the long-form research on software taxi dispatch, taxi booking software and pricing before you book a demo.

    See your taxi dispatch in action

    A 25-minute live demo tailored to your fleet, zones and corporate accounts.

    Use the buttons in the top navigation to request a quote or book a live demo.

    Quick Answer

    What does the Taxi Web Design Taxi Dispatch Software feature include?

    The Taxi Dispatch Software feature ships as part of Taxi Web Design's one flat Enterprise plan from $8,500 — no per-trip commission, no per-driver seat fee, source code ownership included. You get a fully branded passenger app, driver app, dispatcher console and online booking website, plus native workflows for hourly charter, garage-to-garage billing, FBO airport pickups, corporate house-account terms, standing orders and GNet-style farm-in/farm-out. Setup is measured in days, with DVSA-compliant PHV audit trails for UK operators and IRS-ready reporting for US fleets. Read the details below or book a demo to see it running on your fleet.

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