Chauffeur & Black Car
Chauffeur Dispatch Software for Black-Car & Executive Fleets
Built for chauffeur-driven car services that run pre-booked airport pickups, hourly-as-directed work, corporate accounts and affiliate networks — not flag-down hails. Replace phone dispatch, spreadsheets and three disconnected booking sites with one branded platform.
What is chauffeur dispatch software?
Chauffeur dispatch software is a cloud platform that runs the daily operations of a chauffeur-driven car service: taking reservations, assigning chauffeurs and vehicles, tracking trips, billing customers and partners, and reporting on revenue. The end customer is paying for a premium experience — a professional chauffeur in a suit, a clean executive sedan or SUV, on-time arrival even when the flight slips — and the software has to make that experience consistent across thousands of bookings a month.
It differs from generic taxi or ride-hailing dispatch in four important ways: most work is pre-booked, vehicles are classed (sedan, SUV, Sprinter, stretch), corporate clients pay on net-30 invoices, and affiliate networks (GNet, Limo Anywhere, GroundWidgets) push and pull jobs across operators. A chauffeur dispatch platform is built around those four realities; trying to bend a taxi dispatch tool to fit them is the most common reason operators lose corporate contracts.
Who it's for
Black-car operators serving Fortune 500 corporate clients. Executive transportation fleets at airports. Chauffeur companies graduating from Livery Coach, Limo Anywhere, GroundWidgets or homegrown spreadsheet systems. Multi-city groups consolidating onto one tech stack.
Every feature a chauffeur operation needs
From the reservation call to the corporate net-30 invoice.
Chauffeur-Centric Dispatch
Pre-bookings, hourly-as-directed, point-to-point, multi-stop — assigned by vehicle class, chauffeur availability and quality score, not lowest bidder.
Advance Reservation Engine
Bookings weeks or months out with hold-vehicle conflict checks and automatic 24/12/2 hour confirmations to chauffeur and passenger.
Flight Tracking & Meet-and-Greet
Real-time flight monitoring auto-adjusts pickup time. Meet-and-greet flags, signage names and terminal-specific waypoints baked in.
Corporate Net-Billing
Branded corporate portals, net-15/30 invoicing, cost-center tagging, PO matching and QuickBooks/Xero sync.
Chauffeur Mobile App
Trip sheets, ETA broadcast, signature capture, tip handling, weekly earnings and document upload — everything on one phone screen.
Compliance Vault
Chauffeur licenses, vehicle inspections, insurance certificates and operator permits tracked with expiry alerts.
Operator Dashboards
Revenue per chauffeur, vehicle utilization, no-show rates, top corporate accounts and top airports — refreshed nightly.
Affiliate Farm-In / Farm-Out
GNet, Limo Anywhere, GroundWidgets and direct affiliate APIs supported with commission reconciliation built in.
How a chauffeur trip flows through dispatch
- 1
Reservation captured
Booking arrives via branded website, passenger app, corporate portal, affiliate API or reservationist. Pickup, drop-off, flight number, vehicle class and special requests parsed automatically.
- 2
Chauffeur and vehicle assigned
Auto-assign by vehicle class, chauffeur availability, quality score and proximity, or human dispatcher confirms from the live map. Double-bookings flagged before they happen.
- 3
Confirmations sent
Passenger gets branded confirmation email + SMS. Chauffeur gets the job on their phone with full trip sheet. Reminders fire 24h, 12h and 2h before pickup.
- 4
Trip executed
Chauffeur broadcasts ETA, monitors flight, executes meet-and-greet, captures signature, logs tolls and stops, ends trip. Flight delays slide pickup time automatically.
- 5
Billing closes
Trip cost calculated against the rate matrix. Credit-card customers charged, account customers queued for the next invoice run, affiliate jobs reconciled for commission.
- 6
Reports refreshed
Revenue per chauffeur, vehicle utilization, top accounts, top airports, no-show rates and profitability per job type updated on the operator dashboard.
Why chauffeur operators choose us
- Move from phone-only dispatch to handling 3x bookings with the same staff
- Win corporate contracts with a branded portal and net-30 invoicing
- Stop missing affiliate jobs to operators with better tech
- Cut no-shows with automated SMS/email confirmations and 2-hour reminders
- Replace spreadsheets — chauffeur compliance, fleet docs and revenue in one place
- White-label everything: your domain, your apps, your colors, your brand
What Our Clients Say
Real 5-star reviews from verified customers on Trustpilot.
Working with Mr Sunil — transformative experience
"Working with Mr. Sunil has been a transformative experience for our limo dispatch and SEO marketing efforts. The dispatch system he implemented is intuitive and efficient, streamlining our booking and driver management processes. On the SEO front, we've seen a noticeable improvement in our online visibility and customer engagement. Highly recommend."
One of the best decisions we've made
"Working with Mr. Sunil has been one of the best decisions we've made. From day one, he understood exactly what our limo business needed and delivered more than we expected. The new web booker is clean, fast, and simple for our clients to use — and it's already making a difference in our daily bookings."
Professional, responsive and detail-focused
"I've worked with their team on multiple taxi and airport transfer websites — web booker setup, web-based dispatch, branding, and SEO. Professional, responsive, and detail-focused service that elevated every site. Highly recommended."
A solid partner — sharpened our digital presence
"Their team is hands-on and proactive, helping us sharpen our digital presence and push our branding to the next level. They've handled everything from marketing strategy to online visibility with real professionalism. Sunil, in particular, has been outstanding — always responsive and on point."
Real value — streamlined our digital solutions
"We're extremely happy! They've been working relentlessly on both the digital marketing and branding sides for my company. Their team has delivered real value — streamlining our digital solutions and strengthening our brand recognition. Highly recommend if you want serious results."
The firm to work with
"Taxi-webdesign.com is the firm to work with if you want to keep up to high standards. The professional workflows they stick to result in exceptional quality. Important — they help you think with the business logic of your application. Great skills, good communication, and happy with the results."
FAQ
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Run a chauffeur operation on chauffeur-grade software
Book a demo and we'll walk you through dispatch, the chauffeur app and the corporate portal — using your real workflow.
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