Privacy Policy
Last updated: March 12, 2026
1. Introduction
ElevateCode Digital LLC ("Taxi Web Design", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our dispatch software, or interact with our mobile applications.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access our services.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Contact Details: Name, email address, phone number, company name when you fill out forms or contact us.
- Account Information: Username, password, and profile details when you register for our services.
- Payment Information: Billing details processed securely through our third-party payment processors (Stripe, PayPal). We do not store credit card numbers.
- Driver Information: Driver licenses, vehicle registration documents, and bank account details submitted through the driver registration process.
Automatically Collected Information
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages visited, time spent on pages, clicks, and navigation patterns.
- Location Data: GPS coordinates when using our mobile applications (with your consent).
- Cookies: As described in our Cookies Policy.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our dispatch software and services
- Process transactions and send related information (confirmations, invoices)
- Communicate with you about updates, promotions, and support requests
- Improve our website, applications, and customer experience
- Monitor and analyze usage trends and preferences
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our terms of service
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our platform (hosting, payment processing, analytics).
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- Legal Requirements: When required by law, regulation, or legal process.
- Consent: With your explicit consent for any other purpose.
5. Data Security
We implement industry-standard security measures to protect your personal information, including SSL encryption, secure data storage, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data by contacting us.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data.
- Portability: Request transfer of your data in a structured, machine-readable format.
- Objection: Object to processing of your personal data for marketing purposes.
- Withdrawal: Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at info@taxi-webdesign.com.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete such information.
9. International Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States and Nepal, where our offices are located. These countries may have different data protection laws. We take appropriate safeguards to ensure your data is protected in accordance with this policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
ElevateCode Digital LLC
1207 Delaware Ave, Wilmington, DE 19806, United States
Email: info@taxi-webdesign.com
Phone: (402) 816-6183