iOS & Android
Native Apps
100%
Your Branding
Real-Time
GPS Tracking
Instant
Push Alerts
What Are the Key Features of Our Passenger App?
Six core modules covering GPS tracking, payments, notifications, ratings, fare estimates, and trip history.
How Does Real-Time Driver Tracking Work?
Real-time tracking displays the assigned driver's location on a live map from booking confirmation to drop-off. Passengers receive accurate ETA updates as the driver approaches the pickup point.
What Payment Options Are Available In-App?
The app supports credit card, Apple Pay, Google Pay, and cash payments. A digital receipt with full fare breakdown is emailed automatically after each completed trip.
How Do Push Notifications Keep Passengers Informed?
Automated push notifications are sent at each booking stage: confirmation, driver assignment, driver en-route, arrival at pickup, trip start, and trip completion.
How Does the Rating and Review System Work?
After each trip, passengers rate their driver on a 5-star scale and can leave written feedback. Ratings are aggregated to maintain service quality across the fleet.
How Are Fare Estimates Calculated?
Fare estimates are calculated before booking based on distance, vehicle type, and service zone. The estimated fare is displayed on screen so passengers know the cost before confirming.
What Is Included in Booking History?
Booking history stores every completed trip with digital receipts, route maps, and a one-tap rebook option. Passengers can export trip data for expense reporting.
How Does the Passenger App Booking Process Work?
Enter Locations
The passenger opens the app and enters pickup and drop-off addresses using autocomplete.
Select Vehicle & Confirm
Choose a vehicle type, review the fare estimate, and confirm the booking.
Track the Driver
The assigned driver's location appears on a live map with real-time ETA updates.
Pay & Rate
Pay via card, wallet, or cash after the trip. Rate the driver and leave feedback.
What Advanced Capabilities Does the Passenger App Offer?
Multi-stop journeys, multi-language support, in-app messaging, address autocomplete, corporate accounts, and instant booking.
How Do Multi-Stop Journeys Work?
Passengers add multiple intermediate stops along their route. The app recalculates the fare for the full journey including all stops before confirmation.
What Languages Does the App Support?
The app supports multiple languages, allowing passengers to switch to their preferred language from the settings screen for a localised experience.
How Can Passengers Contact Their Driver?
In-app messaging and one-tap calling connect passengers directly with their assigned driver. Personal phone numbers are not shared between either party.
How Does Address Autocomplete Work?
Google Maps-powered autocomplete suggests addresses as passengers type pickup and drop-off locations. Frequent addresses can be saved for quick rebooking.
How Do Family and Corporate Accounts Work?
Passengers can set up family profiles with shared payment methods or link a corporate account for business travel with centralised billing and expense tracking.
How Does Instant Booking Work?
One-tap booking assigns the nearest available driver automatically. The system confirms the ride and provides driver details within seconds of the request.
What Additional Features Are Included in the Passenger App?
Favourite drivers, promo codes, trip sharing, and a digital wallet for faster payments.
How Does the Favourite Drivers Feature Work?
Passengers mark preferred drivers and request them for future bookings. The system checks availability and assigns the preferred driver when possible.
How Do Promo Codes and Referrals Work?
Operators configure promotional codes and referral incentives from the admin panel. Passengers apply codes at checkout or share referral links to earn credits.
What Safety Features Are Built In?
Live trip sharing lets passengers send their route and ETA to family or friends. An SOS button connects directly to the dispatch team during emergencies.
How Does the In-App Wallet Work?
The digital wallet stores prepaid balance for quick payments. Passengers top up via card or bank transfer and pay for rides without entering card details each time.
What Are the Benefits of Using Our Passenger App?
How Does the Passenger App Connect to Our Other Products?
The passenger app sends ride requests directly to the taxi dispatch system, where jobs are allocated to drivers using the driver app. Passengers can also book via the online booking widget on your website, and operators manage everything from the online office.
See how our platform serves private hire, airport transfer, ride-hailing, and corporate transport operators.
Frequently Asked Questions About the Passenger App
What Our Clients Say
Real 5-star reviews from verified customers on Trustpilot.
Working with Mr Sunil — transformative experience
"Working with Mr. Sunil has been a transformative experience for our limo dispatch and SEO marketing efforts. The dispatch system he implemented is intuitive and efficient, streamlining our booking and driver management processes. On the SEO front, we've seen a noticeable improvement in our online visibility and customer engagement. Highly recommend."
One of the best decisions we've made
"Working with Mr. Sunil has been one of the best decisions we've made. From day one, he understood exactly what our limo business needed and delivered more than we expected. The new web booker is clean, fast, and simple for our clients to use — and it's already making a difference in our daily bookings."
Professional, responsive and detail-focused
"I've worked with their team on both britishairportcars.co.uk and sutton-express-cars.co.uk — web booker setup, web-based dispatch, branding, and SEO for taxi and airport transfer websites. Professional, responsive, and detail-focused service that elevated both sites. Highly recommended."
A solid partner — sharpened our digital presence
"Their team is hands-on and proactive, helping us sharpen our digital presence and push our branding to the next level. They've handled everything from marketing strategy to online visibility with real professionalism. Sunil, in particular, has been outstanding — always responsive and on point."
Real value — streamlined our digital solutions
"We're extremely happy! They've been working relentlessly on both the digital marketing and branding sides for my company. Their team has delivered real value — streamlining our digital solutions and strengthening our brand recognition. Highly recommend if you want serious results."
The firm to work with
"Taxi-webdesign.com is the firm to work with if you want to keep up to high standards. The professional workflows they stick to result in exceptional quality. Important — they help you think with the business logic of your application. Great skills, good communication, and happy with the results."
Platforms We've Built
Real enterprise solutions built for real businesses around the world.
Slyyk
A modern ride-hailing platform based in Australia's Gold Coast with fair pricing and seamless apps.
Amheer
A premium luxury mobility platform dedicated to high-end establishments in France.
Get a Branded Passenger App for Your Fleet
Tell us about your business and we'll recommend the right app package with a live demo.
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