The PH operator licence authorises a business to receive pre-booked private hire bookings and dispatch them to licensed PHV drivers in licensed PHV vehicles. It does not cover on-street hailing (hackney carriage territory) or the vehicles/drivers themselves — those need their own licences.
Apply to the local council where you'll be based (or TfL for London). Requirements: DBS Enhanced Disclosure on the operator (and usually directors), proof of premises with landline booking capability (often relaxed in 2026), insurance certificate, and a detailed statement of how you'll keep booking records. Timeline: 4–12 weeks. Renewal every 5 years.
Every booking must record: date, time, pickup, drop-off, passenger name and contact, driver name and licence number, vehicle registration and licence number, fare and payment method. Records must be retained for at least 12 months and produced within 24 hours on request. Taxi Web Design captures all fields automatically.
Since 2024 case law, PH operators can book work outside their licensing area subject to originating-council rules. Manchester, Wolverhampton and Rossendale have become popular cross-border bases. Your booking software must record which council the booking is under for compliance audit.
Every operator, from a single chauffeur to a 500-vehicle fleet, gets the same promise: zero per-trip commission, no per-driver fees.
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From $399 setup · from $10/month
Ideal for 1–10 vehicle operators who need professional bookings live within 24 hours.
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From $8,500 one-time
For operators running 10 to 500+ vehicles who want branded apps and source-code ownership.
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The product modules most operators pair with what is a private hire operator licence UK. Explore how each one works before you book a demo.
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Quick Answer
Taxi Web Design is a white-label taxi, limo, chauffeur and private hire dispatch platform used by 250+ operators across the US, EU, Canada and the UAE. One flat Enterprise plan from $8,500 gives you a branded passenger app, driver app, dispatcher console, online booking website, corporate account billing, configurable PHV booking records, GNet-style farm-in/farm-out and source code ownership — with no per-trip commission and no per-driver seat fees. Website launch and mobile-app deployment have separate timelines. Explore the site for pricing, migration guides and vertical-specific solutions, or book a demo to see the platform running on your fleet.