White-label taxi dispatch software is a fully branded passenger app, driver app and back-office dispatch console that a UK private hire operator licenses from a vendor and rebrands as their own. The operator's logo, colours and company name appear everywhere — passengers never see the vendor. This guide explains exactly how it works for UK PHV operators, what it costs and how the main vendors (Envoy, Cabsoluit, TBMS, CabZen and Taxi Web Design) compare.
White-Label Dispatch Software: A 60-Second Definition
A white-label taxi platform is three connected products under one brand:
- Passenger app (iOS + Android) — booking, fare estimate, live tracking, card payment, ratings.
- Driver app — job offers, turn-by-turn nav, in-app earnings, document expiry alerts.
- Dispatch console — live map, manual/auto allocation, tariffs, zones, accounts, reports.
Everything ships in your brand. Operators in Manchester, Birmingham, Leeds and London use white-label to compete with Uber and Bolt without giving away 25%+ of every fare.
How It Works for a UK Private Hire Operator
- Discovery (Week 1): share licence area, fleet size, tariffs, payment provider.
- Branding & configuration (Week 1–2): logo, palette, zones, surge windows, PHV badge fields, DVSA expiry tracking.
- Driver onboarding (Week 2–3): upload driver records, licence numbers, MOT/insurance dates.
- Apple & Google submission (Week 3): apps go to the store in your developer accounts.
- Soft launch (Week 4): live with real bookings.
UK White-Label Vendor Comparison (2026)
| Vendor | Setup | Monthly | Commission | Source code |
|---|---|---|---|---|
| Envoy | £0–£1,500 | £199+ | Optional | No |
| Cabsoluit | £0 | £150–£400 | 0% | No |
| TBMS (Taxi Base Management System) | £0 | £99–£350 | 0% | No |
| CabZen | £0 | £120–£300 | 0% | No |
| Taxi Web Design | From £329 one-time | £8 | 0% | Yes (Enterprise) |
UK-Specific Features That Matter
- PHV driver licence + badge expiry tracking with automatic suspend.
- DVSA MOT and insurance reminders 30/14/7 days out.
- Account jobs with VAT invoicing for corporate clients.
- What3words and Google Maps address lookup baked into the passenger app.
- UK GDPR compliant data residency and CSV/API exports.
White-Label vs Uber/Bolt
Uber and Bolt take 15–25% commission per ride and own the passenger. A white-label app costs a fraction of one month's Uber commission for a 10-car fleet — and every customer becomes a repeat booker on your brand. See our deep-dive on a branded passenger app vs Uber and Bolt.
Pricing — Taxi Web Design
From £329 one-time setup, £8/month flat hosting, zero commission, source-code option on the Enterprise tier. Full breakdown on the pricing page.
See Full Pricing
One-time setup from $8,500 — no per-trip commission, no per-driver seat fees, source code included.
FAQ
Is white-label legal for UK PHV operators?
Yes — the operator remains the licensed PHV operator; the vendor is just the software provider.
How fast can I go live?
2–4 weeks with Taxi Web Design; 4–8 weeks with most UK competitors.
Do I get my own Apple/Google accounts?
Yes — apps publish under your business developer accounts, so you own the store listings.
Talk to a Real Human
Have a fleet-specific question this article didn't cover? Send us the details and a senior consultant (not a chatbot) will reply within one business day — usually faster.
- Email — info@coredreams.com
- US line — +1 (332) 200-3666
- Full contact form — taxi-webdesign.com/contact
#TaxiSoftware #DispatchTech #LimoOperators #TransportTech #TaxiWebdesign
