United Kingdom
Taxi Dispatch Software for UK Operators
TfL-compliant for London PHV operators, ready for local council licensing across England, Scotland, Wales and Northern Ireland. UK payment stack, GBP pricing, GDPR-compliant data residency — built for how UK fleets actually run.
Taxi dispatch software for the UK market
The UK taxi and private hire vehicle (PHV) market has its own playbook: TfL operator obligations in London, council-by-council licensing across the rest of the country, the rise of school-run and NHS Patient Transport contracts, and a regulatory environment that takes record-keeping and driver vetting seriously. Generic US-built dispatch software almost always falls short on at least one of these.
Our UK configuration was built with British operators from day one. London PHV operators get the full TfL record-keeping workflow (driver, vehicle, journey records held for the required 12 months and exportable on demand). Operators outside London get configurable licensing for any council's Hackney Carriage and PHV rules — DBS check expiry, medical certificate, NSL knowledge test, vehicle MOT, hire-and-reward insurance, PHV/Hackney plate renewal.
On the commercial side, the platform speaks the UK's language: GBP-default pricing, VAT-inclusive or exclusive at the operator level, Stripe / Worldpay / Opayo / GoCardless payment processing with PSD2-compliant 3DS2, Faster Payments for weekly driver payouts, and corporate net-7/14/30 invoicing on the school-run, NHS, and corporate accounts that drive a large share of UK fleet revenue.
Who it's for
UK taxi and PHV operators of every size — from 5-vehicle market-town fleets running on a single dispatcher's phone, to 100-vehicle regional operators winning school-run and patient-transport contracts, to multi-depot London PHV operators with 500+ vehicles serving Heathrow, Gatwick and corporate clients across the City.
Built for the UK regulatory and commercial reality
TfL & Local Authority Ready
Built for Transport for London PHV rules and council licensing across England, Scotland, Wales and Northern Ireland. Driver records, vehicle MOT, PHV plate and operator licence all tracked.
Compliance Document Vault
DBS checks, PHV badge expiry, MOT, hire-and-reward insurance, V5C, NSL knowledge test — alerted before they expire, audit-ready on demand.
UK Airport Coverage
Pre-built routing for Heathrow, Gatwick, Stansted, Luton, Manchester, Birmingham, Edinburgh, Glasgow, Bristol — with flight tracking and meet-&-greet workflow.
UK Payment Stack
Stripe, Worldpay, GoCardless and PayPal supported. PSD2-compliant 3DS, account billing for corporate clients, weekly driver payouts via Faster Payments.
Branded UK-Ready Apps
iOS + Android apps with VAT-inclusive pricing, GBP defaults, UK postcode lookup, OS map tiles option, and full GDPR-compliant data handling.
Operator Reporting
Weekly settlement reports, driver tax statements for HMRC self-assessment, VAT reports for the operator, and corporate-account invoices on net-7/14/30 terms.
Why UK operators choose us
- Compliant with TfL PHV operator obligations out of the box
- Save 5+ hours per week on driver document and plate-expiry tracking
- Win school-run, NHS patient transport and corporate contracts with audit-ready records
- Replace per-driver SaaS fees with a one-time UK enterprise license
- Branded on your domain — not subdomained under a US vendor
- UK-hours support and onboarding (timezone-aligned)
What Our Clients Say
Real 5-star reviews from verified customers on Trustpilot.
Working with Mr Sunil — transformative experience
"Working with Mr. Sunil has been a transformative experience for our limo dispatch and SEO marketing efforts. The dispatch system he implemented is intuitive and efficient, streamlining our booking and driver management processes. On the SEO front, we've seen a noticeable improvement in our online visibility and customer engagement. Highly recommend."
One of the best decisions we've made
"Working with Mr. Sunil has been one of the best decisions we've made. From day one, he understood exactly what our limo business needed and delivered more than we expected. The new web booker is clean, fast, and simple for our clients to use — and it's already making a difference in our daily bookings."
Professional, responsive and detail-focused
"I've worked with their team on both britishairportcars.co.uk and sutton-express-cars.co.uk — web booker setup, web-based dispatch, branding, and SEO for taxi and airport transfer websites. Professional, responsive, and detail-focused service that elevated both sites. Highly recommended."
A solid partner — sharpened our digital presence
"Their team is hands-on and proactive, helping us sharpen our digital presence and push our branding to the next level. They've handled everything from marketing strategy to online visibility with real professionalism. Sunil, in particular, has been outstanding — always responsive and on point."
Real value — streamlined our digital solutions
"We're extremely happy! They've been working relentlessly on both the digital marketing and branding sides for my company. Their team has delivered real value — streamlining our digital solutions and strengthening our brand recognition. Highly recommend if you want serious results."
The firm to work with
"Taxi-webdesign.com is the firm to work with if you want to keep up to high standards. The professional workflows they stick to result in exceptional quality. Important — they help you think with the business logic of your application. Great skills, good communication, and happy with the results."
FAQ for UK operators
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UK taxi dispatch — built for TfL and council operators
Book a 30-minute demo on UK hours and we'll walk you through TfL records, council compliance, and the UK payment stack with your real fleet workflow.
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