Hotel booking software that turns every guest transfer into recorded, billable revenue
Give your front desk, concierge team and guests one branded booking flow for airport pickups, city transfers and hourly chauffeur hire — priced from your own rate card, dispatched automatically and reconciled against the room folio.
Quick answer
Hotel booking software for ground transport lets a hotel take, price, dispatch and bill guest transfers from a single branded system. Guests book from a link, QR code in the room or the hotel website; the front desk books on a guest's behalf in seconds; fares come from the hotel's own agreed rate card; the job is dispatched to in-house cars or a partner operator; and the charge is settled by card, posted to the room folio or invoiced to a corporate account. Commission on partner-fulfilled rides is tracked automatically, so transfers stop being an untracked favour and become a reported revenue line. Setup starts at $399 plus $10 a month with no per-booking commission.
What the hotel booking solution covers
Front-desk and concierge console
Staff book a transfer in under 30 seconds: guest name, room number, pickup time, vehicle class and flight number. Every booking is stamped with the staff member who made it, so accountability and shift handover are clean, and the guest gets an instant confirmation by email or SMS.
Airport pickups with flight tracking
Inbound guest arrivals are matched to the flight number and the pickup time shifts automatically when the flight is early or delayed. Meet-and-greet, name-board, free waiting time and parking charges are all rules you configure once rather than negotiate per trip.
Folio billing, card payment or invoice
Charge the guest's card at the point of booking, capture on completion, post the fare to the room folio for checkout, or bill a corporate or travel-agent account monthly with a consolidated PDF invoice that finance teams accept without rework.
Guest self-service booking
A branded booking page, a QR code in the room and lobby, and a link in the pre-arrival email let guests arrange their own transfer without queuing at the desk. Bookings arrive fully priced and confirmed, which removes the biggest source of front-desk interruptions.
Commission and revenue reporting
Every ride records who booked it, which operator fulfilled it, what the guest paid and what commission the hotel earned. Monthly reporting by department, corporate account or partner operator turns an informal cash arrangement into an auditable revenue stream.
Vetted vehicles and compliance records
Driver licences, PHV or taxi permits, insurance certificates and vehicle inspection dates are held with expiry alerts, so anyone carrying your guests is verifiably licensed. Useful for brand standards audits and for corporate clients with duty-of-care requirements.
How a guest transfer runs end to end
Request arrives
From the guest's own booking link, the room QR code, the pre-arrival email, the hotel website or the front-desk console.
Priced from your rate card
Airport transfers, city zones, hourly chauffeur hire, night surcharges and vehicle-class multipliers all come from rates you set.
Confirmed with the guest
Instant confirmation by email and SMS with the fare, vehicle class, pickup point and cancellation terms.
Dispatched
Allocated to your in-house cars or farmed out to a contracted operator, with the job visible in the same console either way.
Tracked
The guest receives driver details and a live tracking link; the desk can see the vehicle's position before the guest asks.
Settled and reported
Card captured, folio posted or account invoiced, then rolled into monthly commission and department reporting.
Phone the usual driver vs OTA transfer marketplace vs your own booking software
| Consideration | Calling a driver | Transfer marketplace | Your own system |
|---|---|---|---|
| Who owns the guest relationship | The driver | The marketplace | The hotel |
| Commission on each ride | Untracked, often cash | Marketplace keeps 15–25% | Hotel keeps the margin it sets |
| Fare consistency | Negotiated per trip | Marketplace pricing | Your published rate card |
| Guest complaint handling | No record of the booking | Escalates outside the hotel | Full booking and driver record |
| Billing to room folio | Manual | Rarely supported | Built in |
| Reporting for management | None | Marketplace statements only | Per-department, per-account, per-month |
Who this suits
- Independent and boutique hotels that arrange guest airport transfers daily
- Hotel groups standardising transfer pricing and brand standards across properties
- Resorts and spa hotels running their own shuttle and chauffeur fleet
- Serviced apartment and aparthotel operators without a 24-hour desk
- Chauffeur operators who hold hotel contracts and want to give the property a branded booking portal
- Properties near an airport where inbound flight timing drives most of the transfer volume
What it costs
The same fixed, published pricing as the rest of the platform — no per-booking commission and no per-seat charge for front-desk staff, so adding a second or third receptionist to the system costs nothing extra.
- $399 one-time setup plus $10/month — branded guest booking page, console, one mobile app
- $699 plus $30/month — corporate accounts, invoicing, passenger and driver apps
- $1,299 plus $40/month — multi-currency and automated local language for international guests
- From $8,500 one-time — Enterprise with source-code ownership for hotel groups
- No commission on any booking; card processing and SMS credits are billed at cost by the provider
Related solutions
Hotel booking software FAQs
See it booking a real guest transfer
Book 30 minutes and we will load your airport rates and vehicle classes, run a live guest booking on the call, and show how the charge reaches the folio and the commission report.